Shipping & Delivery
Once an order has been processed, we are not able to upgrade or change shipping methods. We are also unable to modify or cancel the items on your order once it has been confirmed.
Please allow 1-2 business days for processing.
Learn more here
Warranty Policy
Orellana Travel Essentials LLC travel equipment is always performance tested at full capacity using our strict quality control standards. Before we offer any product for sale, we subject it to rigorous strength, durability, and reliability tests that represent the demands of the environment frequent travelers place on us. Quality & Performance
Return Policy
If you are not completely satisfied with your online purchase, you may return unused merchandise within 60 days of the original shipment date for an immediate refund. Shipping and handling charges are non-refundable unless the product is damaged or the wrong product was sent.
If you return any part of your order and the order was part of a promotion, your refund may be reduced.
Please allow 14 business days for us to process your return.